International

Airline apologizes to passengers for their bedbug infested flight

British Airways apologized to the passengers who claimed that their flight was bedbug infested. It so happened that one of the passenger Heather Szilagyi on her flight to London noticed first bug as recalls which she claims crawled out of her in-seat TV.
She promptly informed the flight attendant and she however tendered an apology with information that there is no where else she could have mover her and daughter. The airline apologized after Szilagyi, her daughter and at least one other passenger reported walking off the nine-hour flight from Vancouver covered in red welts.

Szilagyi used to clean hotel rooms, she said, and so knows a bedbug when she sees one. She and daughter Molly are allergic to them, but Szilagyi tried to stay optimistic on the Oct. 10 flight.

As the cabin lights dimmed and Molly drifted off to sleep, Szilagyi tried to convince herself that the bedbug that crawled out of her TV was a random stray – perhaps left there by some unfortunate passenger before her.

Likewise, when she looked down from her dinner tray a bit later, she said, she hoped it was just a flax seed that lay in her lap.

But seeds don’t move.

“This one I grabbed and squished in Kleenex,” Szilagyi said. Then she rang the bell again.

The flight attendant thanked her and took the insect away as if it were just a discarded coffee cup, she recalled. Then Szilagyi spotted two more bugs and debated in whispers with her fiance whether to risk a panic by alerting the other passengers.

“I knew it was a real infestation,” she said. “But we didn’t want to ruin someone else’s trip, and there’s nothing they could do anyway.”

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Airline apologizes to passengers for their bedbug infested flight
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