Amazon starts probing employees for selling customer data to outsiders

Employees apparently sold internal data to merchants

San Francisco.

Amazon is investigating allegations that some of its staff sold confidential customer data to third-party companies particularly in China.


According to the Wall Street journal, employees of the online giant sell internal data and other confidential information — usually through intermediaries — to merchants who sell their goods on the US giant’s website.

On Amazon, customers can buy products sold directly by the company along with goods from many other merchants.

The practice under investigation is a violation of company policy. It is particularly present in China, the paper said, citing the example of intermediaries in Shenzhen working for group employees and selling information on sales volumes for payments ranging from 80 to more than 2,000 dollars.

Fake reviews by purported customers are among the concerns of the internal probe, the report said. According to The Wall Street Journal, Amazon has been investigating the matter for months. Amazon employs approximately 560,000 people worldwide.

Back to top button