Jammu and Kashmir government has started a hi-tech, round the clock Call Centre for pilgrims of Shri Mata Vaishno Devi shrine. It was inaugurated by Lt Governor Manoj Sinha in Katra yesterday. It will prove a major leap towards creating a robust response mechanism to address the queries and grievances of the devotees.
Speaking on the occasion, Mr Sinha terms the Call Centre as yet another initiative of the Shrine Board towards optimum utilization of available technologies for larger facilitation of the pilgrims.
He said, said that the first such facility put in place by the Shrine Board, will be of immense help to the devotees worldwide, as their queries and grievances in regard to the pilgrimage will be addressed by providing them information sought for on a real-time basis.